Inbox & Communication

Call Intelligence

Record, Transcribe & Analyse Every Call

Call Intelligence captures every sales conversation and turns it into structured data. Transcriptions, speaker labels, topic detection, sentiment analysis, and coaching flags — surfaced automatically so nothing from a call is ever lost or forgotten.

RecordingTranscriptionTopic detectionCoaching flags

What you get

Everything included in Call Intelligence — no add-ons, no hidden limits.

Automatic call recording with configurable consent handling

Speaker-labelled transcription with 95%+ accuracy

Topic and keyword detection: pricing, competitors, objections mentioned

Deal risk flags when negative sentiment or competitor is detected

Coaching opportunities automatically flagged for managers

Searchable call library across all reps and dates

Call score and talk/listen ratio per rep

Automatic CRM sync: summary and action items logged to the deal

Use cases

Who gets the most value from Call Intelligence.

🎧

Sales Managers

Review calls asynchronously — no need to sit in on every conversation.

🔍

Deal Coaching

Surface the exact moment a deal went sideways and coach on it specifically.

⚔️

Competitive Intelligence

See which competitors come up most often and in what context.

How it works

Up and running in minutes.

Connect calendar

Imperius AI joins calls automatically from your calendar invites.

Calls recorded

Recording starts automatically with configurable consent messaging.

Analysis runs

Transcription, topic detection, and sentiment scoring complete within minutes.

Review in dashboard

Filter calls by rep, topic, sentiment, or date in the call library.